Primrose Hill Veterinary Hospital

  (01) 280 3303

Your Quality Companion Animal Hospital

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GDPR Compliance


Prinrose Hill Veterinary Hospital. 1 Church Place, Sallynoggin, County Dublin
Eircode: A96W9P0

What data we require:
The personal data we need from you is basic data; such as your name, address, contact details and any banking information for our billing. We do not collect any other personal data such as age, gender or internet activity. We do not employ any digital applications that passively gather any other personal details. 

Why we need the personal information we collect:
The personal information we require is used for record keeping and accounting. This information is legally required for activity such as billing, audit etc. At times, we may also use your personal information in order to contact you with additional information, such as upcoming surgery or appointment dates.

Sharing Your Data with Third Parties:
We do not share your personal details with any third parties that traffic in data collection, such as direct marketers. If a situation arrises where a third party is needed; for example: debt collecting, you will be notified before hand. For clients who use the SMS messaging service in Primrose Hill Veterinary Hospital: the details you provide to us for the service is shared with the messaging service provider who is based in the EU (Vodafone Ireland) . Your details are used by this third party only for the purpose of providing the SMS service.

How long we hold you data for:
We hold your information as long as  you are a client and for a period of time afterwards in order to meet our legal and regulatory obligations. We do not hold it any longer than what is necessary.

How we keep your data safe:
The personal data you provide to us is stored in a secure location. All data is safeguarded from both physical damage and digital threats, such as viruses and data theft.

We will contact you regarding any consent that is needed for the information we have. We will ensure to use a quick and straight forward method for the completion of this process.

Your rights under the GDPR:
Under the new legislation, you have several rights regarding your personal data. This includes your right to:
Receive a copy of your data
Correct any inaccuracies in your data 
Withdrawal of your consent at anytime
Lodge a complaint with a Data Protection Authority

Emergency Service

For out of hours emergency service please phone (01) 2803303. You will be directed to our Pet Emergency Hospital